In order to provide Chiron’s professional level of support, you would have to set up quite a bit in the way of:
- Writing a business plan
- Establishing your business or “doing business as” name
- Setting up your tax IDs (state and federal)
- Building out your office spaces
- Building your helpdesk (processes, scripts, tools, redundancies)
- Setting up your communications (phone, email, text, messaging)
- Setting up pricing, payroll, and compensation
- Hiring employees
All of this adds up to hundreds, if not thousands of hours, and thousands of dollars to get set up properly and legally.
We Both Know You Didn’t Get Into This Business For All Of That Work
You want to simply offer your devices to the public and get paid for it. Fair trade, right?
Most of you offer your device for a single price and either a limited term support or lifetime support. But you’re leaving some money on the table when you do that. Every time you answer a call, email, or text from one of your clients, you are spending time that you could (and SHOULD) be getting PAID for.
YOU Run Your Business, WE Take All The Risk For It
Like a barber shop owner rents chairs to independent barbers, Digital Lifestyles is looking to ‘rent’ our support channels to you. Signing on as a Chiron support technician will give you access to our direct support channel (which you will get paid on each remote interaction request, including orientation) and accessory purchasing portal (which you will get a commission on each item sold). All while you operate as a IRS 1099-MISC independent contractor, paying your own taxes.
Having a professional support channel will cause your clients to trust your devices more, and will give you the exposure necessary to become an industry leader in the world of Kodi and streaming devices.
Do For Your Clients What They Cannot Do For Themselves
As we share our support channels with you, your business will offer the same services that Chiron does:
- Tiered response times
- Tiered term lengths
- Dedicated support personnel for each client
- Support for all Kodi devices AND your network
- Unlimited questions and answers
- Unlimited Kodi orientation
- Proactive Kodi device performance assessments
- Proactive device monitoring
- Proactive Anti-malware
- Proactive device backup
What Chiron Allows YOU To Do As A Technician
You will be able to support your clients from nearly anywhere, on any connected device that you use. As long as both you and your client have Internet access, you will be able to support them in total. We suggest you have a dedicated desktop computer and a powerful mobile device (Android or iOS) for supporting your clients with Chiron.
Our group policies will grant you immediate access to your client devices instantaneously. You will not have to ask your clients for any information when trying to log in. You will see what your clients see. You will be able to take control of their devices whenever you need to directly affect the situation. Chiron’s goal is immediate support anytime. And if you upsell our accessories, such as the 5th Man, and other supporting devices to your clients, you will have a seamless way to fully support your clients without having to make a site visit.
The Best Practices
As such, Chiron will operate in franchise fashion for you. We set the product offerings, establish the advertising, maintain the processes, enforce the code of conduct, and maintain the branding. You can set your own pricing (we understand that different markets can bear different pricing and some entrepreneurs can be clever with pricing) for each tiered service. You also get access to our discounted accessories for the purpose of selling them directly to your clients, along with the ability to drop-ship directly to your clients’ sites.
As a Chiron technician, we give you access to the best practices when interacting with your clients. We have a library of videos, audio, and documentation on how to design, upsell, walk-through, and manage various issues with Kodi, the platforms running Kodi, your clients’ network settings, and the online services your clients are attempting to access.
We also post solutions for your back end. Whether you have a website, social network account or neither, we assist you with how to setup and organize clients, payment gateways and methods, access devices, phone and messaging integrations, Chiron’s client feedback engines, social media integrations, and your own documentation and reference resources.
The Best Rates
All of this is offered to you for the introductory rate of $125 per month, per 25 devices. At $5 per month, per device, you can keep your clients’ costs low, while giving them an outstanding customer service experience with Kodi! All you need to do is maintain your own phone, email, text, and messaging methods, and abide by our code of conduct, respect our non-disclosure agreement, and you can build out a recurring revenue stream that will be quite rewarding! Your only task is to sufficiently man your phones, computers, and mobile devices!
The Most Aggressive Marketing
Chiron will have a number of techniques that will get into the devices you seek to support. The main technique we suggest is using Kodi’s addon system. We have created an addon called “Get Chiron” that downloads the remote access software we will need onto your clients’ devices so you can begin supporting your clients immediately.
A broader technique we are using is by publishing paid apps in the Google Play Store, Amazon App Store, and iTunes Store that installs the same remote access software into those devices. This is a great method to use when Kodi needs to be reinstalled from scratch or if you have multiple forks of Kodi installed on the same device. Using this method will earn you an additional commission from Digital Lifestyles every month your client continues to use it!